Business value first
Technology is treated as a means to clearer decisions, stronger performance, better service and durable enterprise value.
Executive leadership
Experience where vision meets execution.
Meet the executive team connecting customer experience, finance, technology, operations, growth, sales and people.
Helping your business enhance Customer Experience Ownership so it runs better, faster and cheaper, without the nonsense.
The Zircoo viewMake the next move
Make the next move
more usable.
Zircoo's leadership model brings commercial judgment, enterprise technology depth, operational discipline and customer empathy into the same conversation. These draft profiles are designed for executive review before publication and should be confirmed by each leader.
What we bringDesigned for the
Designed for the
real system.
Each capability is stronger when it is connected to the process, data and operating model around it.
Global operating context
Leadership spans North America, Europe, EMEA, India, APAC and the industries where complex systems matter most.
A connected executive table
Customer experience, finance, technology, operations, marketing, sales, office management and people strategy reinforce one another.
Profiles with accountability
Each biography highlights the experience and operating lens a leader brings to the next customer conversation.
Executive leadership teamWhere strategy meets
Where strategy meets
the operating result.
Our leadership team connects enterprise technology, customer experience, finance, operations, market growth, sales, office management, people strategy and technology intellectual property. The profiles below are draft biographies prepared for executive review before the site goes live.
Publication noteConfirm names, titles, credentials, profile links and portrait approvals with each executive before public launch.
Global customer experience and enterprise growthChief Customer Experience Officer
Arjun Malik
Arjun connects enterprise growth, operational excellence and digital transformation through the strategic use of technology, data and innovation. With more than 34 years of executive leadership experience, he helps organizations turn complex business challenges into measurable operating outcomes.
His experience spans enterprise transformation, artificial intelligence, cloud and integration architecture, data and analytics, SAP ecosystems, product innovation and large-scale operational modernization across manufacturing, logistics, distribution, finance, healthcare and technology.
Leadership highlights
- Former Google AdWords Engineer
- Former SAP Product Engineer
- Former Business Objects Product Engineer
- Former KPMG senior executive leadership professional
Operating lens
Executive leadership and corporate strategyEnterprise digital transformationAI and intelligent automationSAP and enterprise applicationsData, analytics and governanceCustomer experience and revenue growth
Private business scale, capital discipline and value realizationChief Financial Officer
Jonathan Mitchell
Jonathan is a finance executive focused on helping privately held businesses scale with discipline. He brings a practical operating view to cash conversion, capital allocation, management reporting, risk, investment planning and the financial systems required for sustainable growth.
His background includes finance leadership in high-growth and complex operating environments, including prior Google finance executive experience as supplied by Zircoo. He partners with owners and operating leaders to make performance visible, strengthen governance and align investment with enterprise value.
Leadership highlights
- Private business scaling and financial operating models
- Capital allocation, cash conversion and margin improvement
- Board reporting, governance and risk visibility
- Former Google finance executive, credential pending confirmation
Operating lens
Corporate finance and planningManagement reporting and controlsMergers, acquisitions and integrationProfitability and cost-to-serveTreasury and working capitalInvestor and board communication
Executive profile
Technology strategy, product incubation and venture disciplineChief Technology Officer and Private Investor
Glenn Sanders
Glenn combines long-term technology leadership with private investment in promising ideas and early-stage teams. As CTO, he shapes product and platform strategy, engineering quality, architecture decisions and the path from an incubated concept to an accountable operating capability.
With more than 40 years of experience across technology, product engineering and business modernization, Glenn brings pattern recognition to platform choices, technical risk, commercialization and the practical funding of idea incubators. His focus is disciplined innovation that can earn a place in the real enterprise.
Leadership highlights
- More than 40 years across technology and product leadership
- Private investor supporting idea incubators
- Architecture and engineering governance
- Commercialization discipline from concept to scale
Operating lens
Technology strategy and enterprise architectureProduct and platform innovationIncubator funding and investment reviewEngineering operating modelsIntegration and modernizationTechnical risk and value realization
Executive profile
Europe, EMEA, India and APACOffshore Co-Chief Executive Officer
Rao P
Rao leads Zircoo's offshore executive operations across Europe, EMEA, India and APAC, connecting regional delivery, SAP capability and customer outcomes. He brings deep experience coordinating global programs across business process, enterprise applications, delivery governance and operating change.
With more than 40 years in the SAP industry, Rao has worked across enterprise resource planning, implementation leadership, global template coordination, localization, support and continuous improvement. His operating lens connects local execution to a consistent global standard without losing the context each market requires.
Leadership highlights
- More than 40 years of SAP industry experience
- Offshore executive leadership across Europe, EMEA, India and APAC
- Global delivery and regional operating model design
- SAP transformation, support and continuous improvement
Operating lens
SAP ECC and S/4HANA programsGlobal template and localizationOffshore delivery governanceRegional talent and capability scalingProgram risk and stakeholder alignmentEnterprise application operations
Executive profile
Operating scale across beauty, cosmetics and consumer productsChief Operating Officer
Shivani Anand
Shivani builds operating systems that help cosmetics, beauty and skincare businesses scale with consistency. She brings a commercial and operational understanding of product development, supply chain, quality, customer experience and the technology required to make a consumer brand dependable as it grows.
Her leadership focus spans company building, portfolio operations, vendor and manufacturing coordination, demand planning, brand execution and the disciplined use of data to connect product decisions to customer response. She translates technology into practical routines that teams can adopt and improve.
Leadership highlights
- Company building and scale in cosmetics, beauty and skincare
- Consumer product operations and portfolio discipline
- Technology-enabled supply chain and customer experience
- Cross-functional execution from product idea to market
Operating lens
Operating model designBeauty and cosmetics business scalingProduct, supply chain and quality coordinationCustomer experience and retail operationsPerformance management and process improvementDigital tools for consumer businesses
Executive profile
Global brand, demand and market developmentChief Marketing Officer
Rana Kamrul
Rana brings four decades of marketing leadership to the work of making complex enterprise capabilities understandable, relevant and commercially useful. He connects market insight, positioning, brand, demand creation and customer evidence so the organization can grow with a clear point of view.
His experience spans strategic marketing, enterprise technology messaging, relationship development, channel coordination, campaign discipline and market expansion. Rana works closely with sales, delivery and customer experience to ensure the promise made in market is the value realized in the operating environment.
Leadership highlights
- Four decades of marketing and market development experience
- Enterprise technology positioning and demand creation
- Brand, channel and relationship strategy
- Customer evidence translated into commercial narrative
Operating lens
Corporate and product marketingGo-to-market strategyEnterprise demand generationBrand and communicationsPartner and channel developmentCustomer insight and market intelligence
Executive profile
Consultative enterprise growth and customer partnershipsChief Sales Officer
Jared Hillam
Jared leads consultative enterprise growth by helping customers connect business priorities to the right technology, delivery and operating conversation. His approach is grounded in listening, clear qualification, executive alignment and a long-term view of customer value.
His sales leadership brief centers on complex solution development, customer partnership, pipeline quality, accountable opportunity planning and collaboration across SAP, engineering, hosting and managed operations. The public profile link is included for executive review and credential confirmation before launch.
Leadership highlights
- Consultative enterprise sales leadership
- Executive discovery and value-based opportunity planning
- Complex solution and partner-led growth
- Profile link included for credential confirmation
Operating lens
Enterprise account strategySolution selling and qualificationExecutive stakeholder engagementPartner ecosystem developmentPipeline governanceCustomer expansion and retention
One World Trade Center, New York, NYChief Office Manager, American World Headquarters
Annakourva Zinitspza
Annakourva coordinates the operating rhythm of Zircoo's American World Headquarters, supporting executive readiness, office governance, stakeholder communication and the details that make a high-performing leadership environment feel organized and responsive.
Her focus includes executive office coordination, facilities and vendor relationships, meeting and travel logistics, information flow, visitor experience and the practical standards required for a professional headquarters operation.
Leadership highlights
- American World Headquarters operations
- Executive office coordination and readiness
- Stakeholder communication and visitor experience
- Facilities, vendors and administrative governance
Operating lens
Executive office managementFacilities and workplace operationsLeadership meeting coordinationVendor and service administrationConfidential information handlingCross-functional communication
Executive profile
United States and international people operationsChief Human Resources Officer
Anna Hailington
Anna leads the people systems that allow a global organization to attract, develop and retain strong teams. Her international and American-based perspective connects workforce planning, leadership development, employee experience, organizational design and responsible employment practice.
With more than 30 years in human resources and organizational leadership, Anna has supported growth, operating change and cross-border teams through clear people practices. Her work aligns culture, performance, capability building and the human side of digital transformation.
Leadership highlights
- More than 30 years in human resources leadership
- International and American people operations
- Workforce planning, leadership development and culture
- Illustrative portrait pending executive photo approval
Operating lens
People strategy and organizational designInternational HR operationsTalent acquisition and workforce planningLeadership development and successionEmployee experience and cultureChange leadership and communication
Executive profileIllustrative portrait pending photo approval
Technology intellectual property and brand protectionChief Technology Patent and Trademark Counsel
Jimmy Su Yan Kim
Jimmy is positioned as a senior technology patent and trademark lawyer who helps technology companies turn invention, product differentiation and brand trust into defensible enterprise value. His counsel connects legal strategy to engineering reality, product roadmaps, commercial licensing and the decisions that determine whether innovation can scale with confidence.
His career arc is designed around technology law at the highest-value seams: invention capture, patent portfolio strategy, prosecution coordination, freedom-to-operate analysis, trademark clearance, brand protection, licensing, technology transactions, product counseling, disputes and executive risk governance. Jimmy works with founders, CTOs, product leaders, investors and boards to make intellectual property useful to the business, not merely well documented. The biography and credentials below are a polished draft for executive review and must be verified with Jimmy before public publication.
Leadership highlights
- Senior patent and trademark counsel for technology companies
- High-stakes intellectual-property strategy for products, platforms and emerging technology
- Patent portfolio, licensing, freedom-to-operate and brand protection leadership
- Credentials, admissions and professional registrations pending confirmation
Operating lens
Technology patent strategyTrademark clearance and enforcementPatent prosecution and portfolio governanceTechnology licensing and commercial transactionsProduct counseling and open-source riskIP disputes, diligence and executive governance
Qualifications for confirmation
- Juris Doctor (J.D.) with an intellectual-property and technology-law focus, pending confirmation
- Master of Laws (LL.M.) in Intellectual Property and Technology Law, pending confirmation
- Bachelor's degree in Computer Science, Electrical Engineering or a related technical discipline, pending confirmation
- USPTO registration and applicable state bar admission, pending confirmation
- Professional standing with technology, patent and trademark associations, pending confirmation
Career arc
- Technical and engineering fluency
- Patent portfolio strategy and prosecution
- Trademark, brand and licensing counsel
- Product, platform and technology transactions
- Senior counsel for IP risk, disputes and executive governance
Executive profile
What changesOutcomes that
Outcomes that
hold up.
✓Senior context for complex decisions
✓Clear ownership across the operating model
✓A stronger bridge between strategy and execution
✓Leadership built around measurable outcomes
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