30+ YEARS EXPERTISE IN CUSTOMIZED SOFTWARE AND SOLUTION ENGINEERING

CSAT

CSAT survey for Zircoo Corporation's SAP AMS services

Name
1. How satisfied are you with the quality of the support provided by Zircoo Corporation's SAP AMS team?
2. How would you rate the response time for your requests or incidents handled by the SAP AMS team?
3. How would you evaluate the professionalism and courtesy of the AMS team members?
4. How effective was the communication from the AMS support team regarding issue resolution and updates?
5. How well did the support team understand your business needs while handling your SAP-related issues?
6. How satisfied are you with the technical expertise demonstrated by the AMS support team in resolving your issues?
7. How easy was it to access the AMS support team when you needed assistance?
8. How would you rate the ability of the AMS team to provide timely status updates and proactive communication during issue resolution?
9. How satisfied are you with the problem resolution process, including root cause analysis and corrective actions taken by the AMS team?
10. How well did the support team follow up after an incident to ensure that your needs were fully met?
11. Did the AMS team provide adequate documentation or knowledge transfer to help prevent recurring issues?
12. How likely are you to recommend Zircoo Corporation's SAP AMS services to others?