SOFTWARE SOLUTION FOR STRATEGY MANAGEMENT
Zircoo developed a complex cloud system to manage company-wide scorecards and live KPIs from external systems.
Software Solution For Strategy Management
Customer:
Cipher BSC
Challenge:
Cipher BSC faced challenges stemming from the absence of dedicated software, leading to issues with information authorization control and manual data retrieval. These inefficiencies resulted in complex and inefficient strategic management and organizational processes.
Solution:
To address these challenges, a cloud-based solution was implemented. This solution offers comprehensive access to information planning, customizable roles for users, embedded communication tools, and notifications. Additionally, it incorporates an advanced analytics system based on SAP Analytics Cloud, providing robust data analysis capabilities to support informed decision-making and streamline organizational processes.
Challenge:
Our team encountered several key challenges during the project planning and development phase:
1. Absence of BTP CF Environment in UAE/KSA Regions:
– Lack of access to the SAP Business Technology Platform (BTP) Cloud Foundry (CF) environment in the United Arab Emirates (UAE) and Kingdom of Saudi Arabia (KSA) regions posed challenges in setting up and deploying the project infrastructure.
2. Multi-Cloud Deployment Strategy for Customers:
– Implementing a multi-cloud deployment strategy for customers posed logistical and technical challenges, requiring careful coordination and integration across different cloud platforms to ensure seamless operation and scalability.
3. Absence of SAP-Provided ORM for HANA Database for NodeJS:
– The absence of a SAP-provided Object-Relational Mapping (ORM) solution for the HANA database with Node.js posed challenges in managing and accessing data efficiently within the project architecture.
4. Integration with Customers’ Systems:
– Integrating the project with customers’ existing systems, such as Active Directory and various databases, presented challenges in terms of compatibility, data synchronization, and security protocols, requiring thorough planning and implementation strategies.
Products and Services
- SAP Business Technology Platform
- SAP Implementation
Solution Description:
The solution delivered by the team facilitates the alignment of organizational strategy with execution, enabling companies to measure performance against objectives, make timely adjustments, and enhance accountability across all levels of the organization. Key highlights of the solution include:
1. Accessibility and Flexibility:
– Cloud architecture enables access to the solution from anywhere, at any time, enhancing flexibility and convenience for users.
2. Integration and Real-time Data:
– Integrates real-time data from various systems, providing organizations with a consistent information environment for informed decision-making.
3. Articulation of Corporate Strategy:
– Enables organizations to clearly articulate their corporate strategy and demonstrate how it cascades throughout the organization, fostering alignment and clarity of purpose.
4. Information Planning and Customizable Roles:
– Supports information planning tailored to different company departments and offers a customizable role system, enhancing user engagement and relevance.
5. Comprehensive Data Analysis:
– Offers a comprehensive view of initiatives or scorecards through analysis of data from diverse sources, facilitating informed decision-making and performance evaluation.
6. Reporting and Strategic Planning:
– Encourages the creation of reports that aid in strategic planning and execution processes, providing insights for continuous improvement and goal achievement.
7. Collaborative Platform:
– Provides a collaborative platform for aligning day-to-day operations with the mission and vision of the organization, fostering teamwork and synergy in achieving organizational objectives.
Key Features:
1. Strategies and KPIs with Drill-Down Details:
– Detailed insights into strategies and Key Performance Indicators (KPIs) with the ability to drill down into specific initiatives for deeper analysis and tracking progress.
2. Dashboard Visuals:
– Visual representations on dashboards to measure progress towards company objectives and KPIs, providing stakeholders with clear and intuitive insights.
3. Hierarchical Structure:
– Hierarchical structure to maintain visibility and accountability of data within the organization, ensuring data integrity and effective management.
4. Data Segregation:
– Tailored access control and segregation of data across different departments to maintain confidentiality and ensure compliance with data privacy regulations.
5. Seamless Collaboration:
– Embedded messaging system and cloud-based document storage on AWS S3 facilitate seamless collaboration among team members, enhancing communication and document management.
6. Configurable Alerting System:
– Configurable alerting system with adjustable thresholds and customizable receivers for timely notifications, enabling proactive response to critical events.
7. Automated Data Integration:
– Automated data integration capabilities with support for a wide range of external systems (Cloud/On-Premise), ensuring smooth data flow and consistency across the organization.
8. Mapping and Aggregation:
– Mapping and aggregation of data from various sources to provide a unified view and facilitate comprehensive analysis and decision-making.
9. Ad Hoc Reporting:
– Ad hoc reporting capabilities powered by a reporting engine based on SAP Analytics Cloud, empowering users to generate custom reports tailored to their specific requirements.
10. Integrated Environment:
– Integrated environment with support for re-using existing corporate user identities and migrating data using standard formats such as XLSX/CSV, simplifying deployment and data management processes.
Our Contribution:
Zircoo played a pivotal role in developing a comprehensive strategy management solution to enhance Cipher BSC’s operational efficiency.
1. End-to-End Development Lifecycle:
– Zircoo meticulously managed the entire development lifecycle, encompassing planning, architecture design, development, and ongoing support, ensuring the successful execution of the project.
2. Collaborative Approach:
– The development process entailed close collaboration with Cipher BSC’s team across various domains, including Business Analysis, Quality Assurance, and Customer Support. This collaborative effort ensured alignment with the client’s requirements and expectations.
3. Core Solution Development:
– Zircoo spearheaded the development of the core strategy management solution, leveraging cutting-edge technologies and best practices to deliver a robust and scalable platform tailored to Cipher BSC’s needs.
4. Customer Onboarding Support:
– In addition to solution development, Zircoo provided valuable assistance to Cipher BSC in onboarding new customers from diverse geographical locations. This involved guiding clients through the implementation process and ensuring a seamless transition to the new system.
Overall, Zircoo’s dedicated efforts and expertise significantly contributed to the successful implementation and optimization of Cipher BSC’s strategy management solution, empowering the organization to streamline operations and drive business growth.
Core Technologies:
1. SAP BTP (SAP Business Technology Platform):
– A comprehensive platform that enables businesses to build, integrate, and extend applications with agility and flexibility.
2. SAP IAS (SAP Identity Authentication Services):
– Identity authentication services provided by SAP, ensuring secure access to applications and data.
3. SAP IPS (SAP Identity Provisioning Services):
– Identity provisioning services offered by SAP, facilitating the management of user identities and access permissions.
4. Cloud Foundry Runtime:
– Utilizing the Cloud Foundry platform, based on Node.js and Nest.js frameworks, for scalable and flexible application deployment.
5. Fiori-Like UI:
– User interface design based on the SAPUI5 framework, providing a modern and intuitive user experience similar to SAP Fiori.
6. SAP HANA Cloud:
– Leveraging SAP HANA Cloud, including Smart Data Integration (SDI) for seamless integration capabilities and real-time data processing.
7. SAP Connectivity Services:
– Enabling access to on-premise systems for seamless integration with cloud-based applications and services.
8. Microservice Architecture:
– Architecture based on microservices, allowing for the development, deployment, and management of modular and independently deployable services.
9. Scaling and Multitenancy Support:
– Built-in support for scaling applications to handle varying workloads and multitenancy support for hosting multiple tenants on the same infrastructure.
10. Integration with SAP Analytics Cloud:
– Integration capabilities with SAP Analytics Cloud, enabling advanced analytics and data visualization for informed decision-making.
11. AWS:
– Utilization of Amazon Web Services (AWS) infrastructure, including AWS S3 for cloud storage, AWS EC2 for virtual computing resources, and AWS VPC for virtual private cloud.
12. Support of External SMTP Servers/Services for Messaging:
– Integration with external SMTP servers or services for messaging, facilitating communication and notifications within the application environment.
Results:
Zircoo has successfully developed a comprehensive cloud-based software solution designed to assist businesses in effectively managing strategic initiatives and scorecards. The solution facilitates the alignment of organizational strategy with execution by enabling businesses to:
1. Publish Corporate Strategy:
– The solution allows organizations to publish their corporate strategy, making it accessible to employees at different levels of the organization. This ensures that employees understand how the strategy cascades throughout the organization.
2. Access Up-to-date KPIs:
– Users can access up-to-date Key Performance Indicators (KPIs) from external systems, providing insight into the current state of affairs and helping stakeholders make informed decisions.
3. Define and Track Performance Metrics:
– Organizations can define performance metrics aligned with their strategic objectives, track progress over time, generate comprehensive reports, and share real-time insights with stakeholders. This enables organizations to monitor performance effectively and make data-driven decisions.
The application has been published and is available in the SAP Store, catering to customers across various industries such as Agriculture and Energy. By leveraging this solution, organizations can streamline processes and enhance the management of their strategic initiatives and organizational performance.
